Services / Online Research

The right respondents. Clean data. On time.

Online research is only as good as the people behind it. At TNB Global Survey, we combine a verified panel network with hands-on project management and rigorous quality controls to make sure your study delivers what it promises. Fast turnarounds, real respondents, and data you can trust.

What we do

Personalised, result-driven online surveys across every sector.

We design and manage online surveys that connect you directly with your target audience — consumers, professionals, employees or specialist segments. Carefully designed logic patterns keep respondents engaged and dropout rates low, giving you cleaner data in less time.

Healthcare and Life Sciences

From patient perception studies to HCP research and clinical trial recruitment support, we have the specialist expertise to handle sensitive, highly regulated research with care. We reach physicians, nurses, allied health professionals, patients, and caregivers across our core markets, with every respondent verified against role, condition, or clinical experience before entering the study.

Product and Concept Testing

Before a product launches, the right feedback can change everything. We connect brands with the right audience to test new products, packaging, advertising concepts, and ideas at every stage of development, helping clients make confident decisions before committing to a final direction.

B2B and Consumer Panels

Specialists in both. Our B2B panel reaches decision-makers and professionals across industries, while our consumer panel spans a wide demographic and geographic range across APAC, MEA, Europe and the Americas.

Customer Satisfaction

Understand what your customers want, identify what is working and what is not, and track satisfaction across different touchpoints and channels — built to capture honest feedback efficiently.

Who we reach

From everyday consumers to hard-to-find professionals.

Our panel spans key markets across Asia Pacific, the Middle East, Africa, Europe and the Americas. Whether you need mainstream consumers or a niche professional audience, we have the reach and the recruitment expertise to find the right people for your study.

General Consumers

Age, gender, income, category usage, lifestyle, and household composition. Verified consumer audiences across all our core markets.

B2B and Professional Audiences

Decision-makers, procurement managers, IT leads, finance professionals and senior executives — reached through panel access, professional networks and targeted outreach.

Healthcare Professionals

Physicians, nurse practitioners, pharmacists, lab managers and allied health professionals. Every HCP respondent is verified against role, specialty and experience before qualifying.

Affluent Audiences

We access high-net-worth individuals through curated networks and targeted professional communities, covering wealth segments across Asia Pacific, the Middle East, Europe, and the Americas.

How we work

Hands-on from brief to delivery.

Every online study we run is managed by a dedicated project team that tracks progress in real time, responds to quota shifts quickly, and keeps you informed throughout.

  1. 01

    Project Setup

    Screener logic, quota structure, redirect configuration and test IDs are all confirmed before launch so there are no surprises mid-field.

  2. 02

    Soft Launch

    Every study starts with a controlled soft launch. We review the first batch of completes, flag any issues, and only scale once everything looks right.

  3. 03

    Real-Time Quota Management

    As quotas open and close, we adjust sampling direction immediately. Nothing moves without your sign-off.

  4. 04

    Quality Controls

    Digital fingerprinting, speeder detection, attention checks, response consistency validation and duplicate removal — built in from the start, not bolted on at the end.

  5. 05

    Final Delivery

    Clean IDs, verified completes, and full transparency on every respondent that made it through.

Markets we cover

We field online studies across every major region.

Deep local expertise in our core markets and a trusted partner network that extends our reach globally.

Americas

  • USA
  • Canada
  • Mexico
  • Colombia
  • Brazil
  • Chile
  • Argentina
  • Peru

Europe

  • United Kingdom
  • France
  • Germany
  • Italy
  • Spain
  • Netherlands
  • Turkey
  • Poland
  • Sweden
  • Finland
  • Romania
  • Belgium
  • Hungary
  • Austria
  • Ireland
  • Switzerland
  • Greece
  • Bulgaria
  • Czech Republic
  • Denmark

Middle East & Africa

  • Saudi Arabia
  • UAE
  • Egypt
  • South Africa
  • Nigeria
  • Qatar
  • Kuwait

Asia Pacific (APAC)

  • India
  • China
  • Japan
  • Australia
  • Indonesia
  • South Korea
  • Thailand
  • Singapore
  • Vietnam
  • Philippines
  • Bangladesh
  • New Zealand
  • Hong Kong
  • Taiwan
  • Malaysia

No matter where your study needs to go, we have the infrastructure and the partnerships to get it there.

Get started

Have a study in mind?

Share your specs with us and we will come back with feasibility, timeline, and a team that is ready to get started.

Send us your brief

Proud Members Of

Insights Association
ESOMAR 24 Corporate
Market Research Society Singapore